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FAQs

What area do you serve?

We serve Southern Maryland.

What are the next steps if we hired you as our painters?

To get into our schedule, we request a 33% deposit and a signed contract. Next, we will discuss colors and schedule a time for your paint job.

When do you take payment?

We ask for a 33% down payment to solidify your spot in our schedule. The remaining 67% is not due until after the job is completed and you are completely satisfied!

What sets Southern Valor Restoration apart from everyone else?

Our attention to detail when it comes to prep work and painting. We can help you pick your new color scheme with confidence! We treat your home as if it is our own, so you can trust that it gets done right by us.

What process do you use to prepare surfaces to make sure the paint “sticks?”

We create a clean, dry, smooth, and structurally sound surface before applying a fresh coat. This is done by pressure washing your home (when applicable), then scraping and priming peeling surfaces as well as caulking all cracks and nail holes that need it. Sometimes, surfaces have to be scuffed up, abraded or profiled. That’s why we take our time where it counts – in the preparation.

As a homeowner, is there any prep I need to do before my project starts?

For interiors, please secure all pets. If you prefer to move your furniture, ensure that furniture is placed in the middle of the room. For exteriors, please trim back all bushes, trees and grass/weeds that are within a foot of the home/areas being painted. Also remove animal feces before our crew begins prep work, this helps us ensure a clean job site!

Do we charge to move furniture?

We charge a service fee of $500 if we have to move furniture.

Am I supposed to tip the painters?

Our painters never expect tips. However, if you love the work that they did on your home, you are more than welcome to tip your painters. The industry standard is 2-4% of the job size.

What type of paint do you recommend?

If you don’t have a preference, we recommend Sherwin Williams products because they do more product testing than any other paint company and they stand behind their products. This means if there is ever a manufacturing defect, you can trust that Sherwin Williams will take care of you and your project. However, we can use any type of paint you prefer…this is your house, after all!

Are you bonded and insured?

Absolutely! We protect our customers by carrying the appropriate coverages for general liability insurance. We recommend using a company that is bonded and insured, even if it isn’t us.

Are you insured?

We maintain full general liability insurance on all people working on your home. With safety in mind, we will do everything we can to avoid any injuries on the jobsite. However, accidents can happen. We have the proper coverage so that you don’t need to worry about a thing!

Do you offer a warranty?

We stand by our work and will come out if any problem areas arise! That being said, we stand behind quality work. That means we perform all of the necessary prep work using quality materials in order for us to do the job right. Full prep work is absolutely essential. We provide a 1 year warranty on labor and craftsmanship.

Are you licensed?

We are licensed by the Maryland Home Improvement Commission.

Let’s reimagine your reality.

Call us today or request your free, no-obligation estimate.

MHIC: 165420

Unique Entity ID: EXWAMK9MDD18

CAGE: 15YS1

SBA SDVOSB and VBE Certified - Click Here

Link to Capabilities Statement - Click here

Licensed. bonded. insured. warranty.